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HRM08
Influencing Skills In Work Place Who Should Attend: Program or project managers who must obtain the cooperation of functional managers over whom they have no authority; technical or professional personnel taking on supervisory or management responsibilities; individuals who must exert influence cross functionally; Staff who need to gain the support of operating managers; managers and supervisors who want to develop their influence skills to lead more effectively; managers whose current style is considered to be either too ‘hard’ or too ‘soft’ or potential fast-trackers and future supervisors. Learning Expectations: Through this course participants will learn how to mobilize resources to get things done, influence others without the use of positional authority, manage and motivate “difficult” or non-performing employees, lead others through rapid change and uncertainty, improve cross-functional, supplier and client relationships, become more effective team members/team leaders. To get things done in today's organizations, we must positively influence others—direct reports, colleagues, managers, clients, suppliers—both inside and outside the organization. Strong influencers fulfill their personal objectives while maintaining and nurturing important work relationships. Duration:
One week Course Ref#: HRM08
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