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HRM04 Conflict Management &
Strategies For Managing Resistance Who Should Attend: Managers, departmental heads, team leaders, supervisors, and human resource managers and personnel. Learning Expectations: The course provides
participants with skills required to be effective in workplace both in
the areas of conflict management, as well negotiation. Skills acquired
will also become handy even outside of work place challenges. The course
combines both theory and practical workshop sessions. The conflict
management workshops present proactive, positive, principled, and
solution-driven approaches to the inevitable conflict that arise in the
workplace. The Effective negotiation workshops also combines case study
analyses of selected challenges facing participants in their current job
positions and provides them with knowledge and skills in negotiations.
The characteristics, preparation, and the steps required to be
successful negotiators are also fully covered. This is a must for those
who want to remain ahead in their work place. Duration:
One week Course Ref#: HRM04
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